Coronavirus (COVID-19) Information for Consumers - Michigan's Banks Are Here to Help
As the novel coronavirus disease (COVID-19) continues to impact communities across the country and the broader economy, Michigan’s banks are making the health and well-being of their employees, customers and the communities they serve their top priority. Banks of all sizes are also taking steps to respond to the needs of individual and business customers directly affected, while continuing to execute their own business continuity plans under challenging conditions.

Bank actions to assist customers vary by institution and depend on a customer’s individual circumstances. They include but are not limited to fee waivers; deferred payments for credit cards, auto loans and mortgages; loan modifications; low-rate and zero-rate loans and other accommodations. As more Americans are working from home, banks are also instructing customers on how to utilize mobile and digital banking platforms. Through these efforts and others, banks look to provide critical support to the Michigan and U.S. economy. 

This page contains a range of resources to assist consumers as they respond to the 2019 novel Coronavirus. The Michigan Bankers Association (MBA) would like to notify consumers that banks will remain open at this time during the Coronavirus (COVID-19) Pandemic. The MBA is closely monitoring this developing situation, noting that banks have contingency plans in place designed to address potential impacts of the Coronavirus.


Information for use by bank customers:

The FDIC has published articles that may be helpful:

The Federal Deposit Insurance Corporation (FDIC) is an independent agency of the US Government. The FDIC protect depositors of insured banks located in the United State against the loss of their deposits. FDIC insurance is backed by the full faith and credit of the United Stated government. Since the FDIC began operation in 1934, no depositor has ever lost a penny of FDIC-insured deposits.

Centers for Disease Control and Prevention

About Coronavirus Disease 2019 (COVID-19)
Coronavirus Disease 2019 (COVID-19) Situation Summary
Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)
Business Pandemic Influenza Planning Checklist
Communication ResourcesSign up for weekly CDC emails about COVID-19

We encourage the public to leverage all available tools and resources for self-service banking and 24/7 account access through mobile, online and voice banking services. Through these channels, customers can check balances, transfer funds, deposit checks or find the nearest ATM.